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 ms1363 
 
 
 
 Verified 
Great Experience
Trace & Michael did a great job. We had a wonderful time with them on the bike ride. Stopped multiple times to explain many things about the area. First class operation from meeting point to drop off.
  
 
  
 
 
 
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 Keith D 
 
 
 
 Verified 
Alaska mountain biking
A fantastic trip by train and then biking down the mountain. 😀 Prior to this trip I had no mountain bike experience. But even for a 67 year old it was fantastic and well worth doing. It’s well organised, and very safe with the two young guides we had.
  
 
  
 
 
 
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 Kevin R 
 
 
 
 Verified 
What a day!
Went on a tour today with nick and Emily - best bike guides ever. We took the train to Fraser, bc and rode back to Skagway. - so much fun and those two were super attentive, super knowledgeable and a lot of fun to ride with. Thanks for a great outing!
  
 
  
 
 
 
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 Sue D 
 
 
 
 Verified 
Exhilarating!!!
The bike ride was great down thru White Pass. I was initially concerned taking the van ride up from the cruise terminal where we were picked up, it would be steep coming down on the bike. After a practice spin at the drop off spot we could see the bikes were sturdy with good brakes and mountain treaded tires. Nikolai lead our group and Julia brought up the tail end. No cars or tour buses passed us, and we pulled over at designated stops that were easy pull outs where traffic could pass. Felt very safe! With stops for pics! Our guide Nickolai was knowledgeable about local history and had a great sense of humor! The downhill ride is 15 miles and timewise an hour or so. The last few miles are pedaling back to the bike shop. Great for all ages, even me in the 60s and my hubby, 81 (he’s in pretty good shape) exhilarating must do!! Sue and David
  
 
  
 
 
 
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 Don172 
 
 
 
 Verified 
Wonderful Bike Trip in Skagway!
I thoroughly enjoyed my bike trip hosted by Sockeye Cycle Company in Skagway! Michael was our guide, and he was very informative, but even more determined to help us have a SAFE experience! They bused us up about 15 miles, then unloaded the bikes we were going to use for the ride back down to Skagway. It was a downhill ride except for a few short segments that required pedaling. The scenery was beautiful, and the company provided anything that we needed and didn’t have…for me, I used their gloves, as it was quite chilly. I would do this activity again if I’m ever in Skagway! Also, the bikes were all Treks, and all in good condition.
  
 
  
 
 
 
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 SAcastor 
 
 
 
 Verified 
Great ride with a great team at Sockeye
We did a tour with Sockeye Cycle that we purchased as part of an NCL cruise line excursion. And…it…was…awesome! The name of the tour was ‘White Pass Railway and Klondike Bicycle.’ We were met at the dock by Nikolai from Sockeye who gathered the excursion group and provided us with waivers that needed to be signed. Upon completion of the waiver he loaded us in a 12 passenger van to take us to the White Pass Rail which was the beginning of our excursion. On the drive he provided some town history and some expectations of the tour. He led us on to the train and told us he would be waiting for us when we departed the train in Fraser BC. We were met by Nikolai, Billy and Gabby upon exiting the train. We were again loaded into a passenger van and driven up the road where we would begin our descent into Skagway. The three member team set up the bikes and provided us with safety helmets and water and readied us to go. Billy provided a brief but thorough safety review and also provided a demonstration for an understanding of the bike regarding breaking and shifting gears. Nikolai went over the legal and safety requirements again. Gabby was the driver of the van and she left and then we took off. Nikolai was primarily in front leading the tour and Billy was in the back ensuring the roadway was safe and holding traffic if need be. They communicated very effectively by walkie talkie. We made our first stop as they wanted to make sure the entire group was comfortable for the rest of the trip. One woman was not entirely comfortable so she turned over her bike and rode back into town with Gabby. The rest of continued along the way on a mostly downhill journey through the Klondike and back to Skagway. We made a number of stops to allow for pictures and more history of the region. We also ‘endured’ some jokes from Nikolai. As we did cross from Fraser BC into the US (yes, I am now an international cyclist!) you do need to clear customs - so you do need your passport. Nikolai handled the customs part with no issues and it was open road ahead. There was a small up hill portion - maybe 200-300 yards - after customs but it was manageable and for those that did not manage and walked, Billy walked with them. You do pick up some speed at some points in the ride and it sure is refreshing. I am not an experienced cyclist and have probably not been on a bike in more than 20 years but my wife and I felt safe the entire ride. My watch had the ride at just under 15 miles in about two hours. We parked our bikes at the shop, got some advice on food and drinks and walked away completely satisfied with the day. If your in Skagway and want to experience the town you’ll be fine at Sockeye.
  
 
  
 
 
 
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 Peter P 
 
 
 
 Verified 
Downhill Scenic Bike Ride from Skagway Port
We booked the downhill Klondike bicycle experience through our cruise ship and it was perfect. We were met by Billy and Emily at the pier in Skagway. Due to damage to the pier from a rockslide, you are required to use a tram/shuttle to get to the meeting point so allow some extra time to depart the ship AND BRING YOUR PASSPORT. This tour doesn't technically enter Canada but the US Customs office is 7 miles from the border and we pass through. Fortunately, everyone in our small group was organized and had proper documents and there was no delay (the cruise ship was clear on this requirement.) We climbed into a van pulling the bikes and as Julia drove us up a scenic road, Billy provided a great history of Skagway and the geography and our planned ride. At the mountain top, we were provided helmets, water bottles and we were sized on our bikes with brief shifting and braking instructions. We set out on our downhill cruise for a few miles and then a brief scenic overlook where we all accepted the offered gloves (windy downhill ride on a sunny day and the gloves were definitely needed.) Over the next 2 hours we enjoyed our speedy ride (entirely downhill with the exception of a quarter mile uphill ride that is tolerable if you are comfortable peddling, downshifting or standing out of the saddle.) This is a downhill mountain bike ride on a paved road with minimal road traffic and great guides at the front (Billy) and back (Emily.) This is NOT an e-bike tour (and doesn't need to be unless you were hoping to go faster or minimize uphill peddling for the one brief uphill portion.) We cruised back into town after several stops for views, water, photos and then returned the bikes to the shop and enjoyed a quick stroll back into town. A great excursion booked through our cruise ship but could be done directly with Sockeye Cycle. Great and helpful guides (Billy and Emily, Julia as the driver/set up support at the beginning.)
  
 
  
 
 
 
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 erndale1980 
 
 
 
 Verified 
Great Views from the Canadian Border back down to the States.
Did the Summit to Sea tour with Milo and Natalie (Gabby as the Driver). Milo was great as the lead guide and tour director. The views were amazing. Plenty of time to stop and snap pictures. The only thing I wish there was more of was actual cycling. It was mainly a take a van to the top of the mountain and coast down. There is one small 1/4 mile spot where you have a fairly steep incline, but other than that it's an easy-peasy ride. I would definitely recommend this bike tour because you get to experience the scenery outside. Rather than inside a train or a coach. The company has all the gear you need and they even loaned me gloves when I forgot mine. Amazing Crew. Amazing View.
  
 
  
 
 
 
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 katie w 
 
 
 
 Verified 
100% MUST-DO activity in Skagway!
We absolutely loved our bike tour with Sockeye Cycle and would 100% recommend it! This was easily one of the highlights of our time in Skagway. We took the train up to the summit, and the Sockeye team was fantastic from the very beginning. They made sure we got to the train, clearly explained what would happen when we arrived at the top, and were there waiting for us when we got off. After a quick ride, they got everyone fitted on their bikes and we were off! Our guides, Alexis and Michael, were awesome — energetic, fun, knowledgeable, and great with our whole group. The bikes were in excellent condition, and I really appreciated how safety-conscious they were. The support vehicles stayed with us during the first part of the ride to make sure everyone was comfortable on their bikes and the group was in good shape before we continued down the mountain. The ride itself was incredible and such a fun way to experience Skagway and the surrounding scenery. My only regret is that we didn't bring a GoPro to attach to one of our helmets! The ride and scenery were so awesome, and I would have loved to have captured more of it. This is definitely not the kind of experience where you want to take a hand off the handlebars to try to record with your phone while you're riding! If you're doing this tour and have a GoPro or other hands-free camera, bring it — you'll be glad you did. One piece of advice for fellow cruise passengers: If you're booking independently rather than through your cruise line, make sure you understand your ship's return policies and consider appropriate travel insurance. This has absolutely nothing to do with Sockeye Cycle — they were fantastic — but Alaska can be unpredictable! Our day happened to have a series of unusual delays. A medical emergency earlier in the day backed up the trains, so our train departed more than an hour late. Then, while we were biking back down, unexpected quarry/mining activity shut down the road for close to 30 minutes. Even the people managing the road closure couldn't tell us exactly when it would reopen. Between the two delays, our comfortable timeline suddenly became much tighter, and we ultimately made it back to our ship with only about 45 minutes to spare. I can't say enough about how great the Sockeye team was during all of this. They were actively trying to help, including biking back to an area with cell service and radioing the shop so they could contact the ship if it became necessary. Thankfully, it didn't come to that, but it was reassuring to see how seriously they took getting us back. None of the delays were within Sockeye Cycle's control — it was simply one of those "this is Alaska, anything can happen" days! If you're visiting by cruise ship, just build in as much protection as you can by booking through the ship when available or making sure you have appropriate insurance/backup plans. As for the actual excursion? 100% recommend. Fantastic guides, great equipment, beautiful scenery, and an incredibly fun ride. We would absolutely do it again!
  
 
  
 
 
 
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 Ryder765 
 
 
 
 Verified 
Fantastic Cycle Trip
We booked this trip cycling down the mountain through Celebrity Solstice . Annoyingly our trip tickets weren’t in our cabin when we boarded so guest services printed them off for us . Unfortunately they didn’t print the leaflet that said we would need our passports for the trip so Trace kindly waited for us to run back to the ship and get them ! It was a wonderful cycle for 25 km downhill with great weather and beautiful scenery . I had an incident just before the end of the trip and Sock Eye including Trace were excellent in dealing with it . I’d wholeheartedly recommend this trip !
  
 
  
 
 
 
   
 
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