We are currently accepting applications for positions beginning in April and May of 2020.
We have full-time, seasonal positions available for bicycle tour guides, bike mechanics, and retail sales. Positions that include a split of guiding and mechanic or retail work also may be available. For shop management, tour management, and multi-day supported tour guide positions, we prioritize promoting existing employees and hiring locally, but we are always happy to review applications with relevant experience.
Bicycle Tour Guides – Spend your summer on a bike! Our guide positions generally begin in May or June and run through August or September. Good leadership skills, the ability to keep organized, and a desire to learn and share information about the local region to visitors of all backgrounds are the main qualifications. Most of our guides work from our Skagway location guiding daily tours; positions in Haines are also available.
Bicycle Mechanics – Building new bikes, working on repairs for customers, and maintaining our extensive fleet of bicycles for tours and rentals are the main job duties. Some customer service including bicycle rentals is also involved. Tour driving and support may also be part of the position depending on your experience. We mainly work with Trek, Specialized, Surly and Salsa bikes and the majority of our fleet is hybrid and hardtail mountain bikes with hydraulic disc brakes. We also have road, gravel, touring, full-suspension, and electric bikes. Bicycle mechanic certification or two years of shop experience is preferred. Vehicle and trailer experience is a plus but not required.
Retail Sales – Our retail shops are busy serving tourists and local customers through the summer season. Bike rentals and apparel sales are steady, along with regular bike service and sales. Knowledge of bicycles, accessories, apparel and computer/POS experience is required. Positive customer service is a priority for us. Tour driving and support may also be part of the position DOE.
-Employees must be US Citizens or have a green card or work visa for the USA.
-Must be 21 years of age or older.
-Positions that involve driving vehicles require a clean driving record (no DUI’s) and a DOT medical examiners certificate.
-Guides and managers must have current CPR/First Aid certification.
-All employees are required to sign a contract when hired and fulfill the terms of the contract.
Compensation & Benefits:
We offer a fair starting hourly wage based on position and experience. All employees that complete their contract are eligible for an end of season bonus. A healthcare plan is available for all employees and is partially or fully subsidized for longer-term employees. A company match IRA plan is also available for longer-term employees. Other benefits include affordable subsidized housing in Skagway, industry pro-deals, and subsidized company trips and events throughout the summer.
We have company housing available in Skagway with lease terms that match your employment contract. Single and shared rooms are available and cost $250-$400/month. The rooms are located the same building as the business. There is a communal kitchen, living area, 3 bathrooms with showers, wifi, and laundry room in the building for staff use. There are very limited options for other rentals in Skagway. Bringing up a vehicle to live in is an option, but not as easy as in many places. RV parks are difficult to get a spot in and generally expensive. Off-grid camping requires driving out of town nightly.
We do not have company housing in Haines, but are able to help you search for an apartment or room rental. Vehicle based camping is a good option in Haines, with campgrounds, private parking options with services, and off-grid options available.
Haines and Skagway are located north of Juneau in the Southeast panhandle of Alaska. Skagway has a population around 1000, which grows to over 2500 in the summer. The economy is based on tourism and Skagway sees multiple cruise ships most days throughout the summer. Haines has a year-round population around 2500. The economy is a mix of fishing, tourism, and some mining and timber. You can drive to both communities from the Alaska/Canadian Highway, about a 4-day drive from the Canadian border with the lower 48. Ferry and airline travel (through Juneau) are also options.
The area is a part of the coastal temperate rainforest stretching up the northwest coast of North America through Oregon, Washington, and British Columbia. Haines and Skagway are somewhat drier than other areas of Southeast Alaska due to our location east of the Fairweather Range of the southern Saint Elias Mountains. We are at the northern end of the Tongass National Forest, the country’s largest at 17 million acres. It is the last remaining largely intact temperate rainforest in North America, home to brown and black bears, moose, mountain goats, black tailed deer, bald eagles, five species of salmon and a multitude of other wildlife.
Recreational opportunities abound depending on your abilities and cooperation from the Alaskan environment. Locals and visitors partake in hiking, climbing, kayaking, canoeing, packrafting, backcountry skiing/split-boarding, trail running, dog mushing, fishing, hunting, and of course road, gravel, mountain, and fat biking.