We are accepting applications for our 2021 season, with positions beginning in April and May. Please click below to fill out our online application. We will contact qualified applicants in January to set up an interview.
We regularly have openings for seasonal bicycle tour guides, bike mechanics, and retail sales positions. We also accept applications for management and multi-day supported tour guide positions. Most of our hiring takes place between November and March and the busiest part of our season is May to October.
Bicycle Tour Guides – Spend the summer on a bike! Our guide positions generally begin in May or June and run through August or September. Good leadership skills, the ability to keep organized, and a desire to learn and share information about the local region to visitors of all backgrounds are the main qualifications. Most of our guides work from our Skagway location guiding daily tours; positions in Haines are also available.
Bicycle Mechanics – Building new bikes, working on repairs for customers, and maintaining our extensive fleet of bicycles for tours and rentals are the main job duties. Some customer service including bicycle rentals is also involved. Tour driving and support may also be part of the position depending on your experience. We mainly work with Trek, Specialized, Surly and Salsa bikes and the majority of our fleet is hybrid and hardtail mountain bikes with hydraulic disc brakes. We also have road, gravel, touring, full-suspension, and e-bikes. Bicycle mechanic certification or two years of shop experience is preferred. Vehicle and trailer experience is a plus.
Retail Sales – Our retail shops are busy serving tourists and local customers through the summer season. Bike rentals and apparel sales are steady, along with regular bike service and sales. Knowledge of bicycles, accessories, apparel and computer/POS experience is required. Positive customer service is a top priority for us. Tour driving and support may also be part of the position dependent on qualifications.
-Employees must be US Citizens or have a green card or work visa for the USA.
-Must be 21 years of age or older.
-Positions that involve driving vehicles require a clean driving record (no DUI’s) and a DOT medical examiners certificate, which can be obtained after hire.
-Guides and managers must have current CPR/First Aid certification.
-All employees are required to sign a contract when hired and fulfill the terms of the contract.
Compensation & Benefits:
We offer a fair starting hourly wage based on position and experience. All employees that complete their contract are eligible for an end of season bonus. Other benefits include affordable subsidized housing in Skagway, industry pro-deals, and company trips and events throughout the summer.
We have company housing available in Skagway with lease terms that match your employment contract. Single and shared rooms are available and cost $250-$400/month. The rooms are located the same building as the business. There is a communal kitchen, living area, 3 bathrooms with showers, wifi, and laundry room in the building for staff use. There are very limited options for other rentals in Skagway.
We do not have company housing in Haines, but are able to help you search for an apartment or room rental. Vehicle based camping is an option in Haines, with campgrounds, private parking options with services, and off-grid options available.
Haines and Skagway are located north of Juneau in the Southeast panhandle of Alaska. Skagway has a population around 1000, which grows to over 2500 in the summer. The economy is based on tourism and Skagway sees multiple cruise ships most days throughout the summer. Haines has a year-round population around 2500. The economy is a mix of commercial fishing, tourism, mining, and timber. You can drive to both communities from the Alaska/Canadian Highway, about a 4-day drive from the Canadian border with the lower 48. Ferry and airline travel (through Juneau) are also options.
The area is a part of the coastal temperate rainforest stretching up the northwest coast of North America through Oregon, Washington, and British Columbia. Haines and Skagway are somewhat drier than other areas of Southeast Alaska due to our location east of the Fairweather Range of the southern Saint Elias Mountains. We are at the northern end of the Tongass National Forest, the country’s largest at 17 million acres. It is the last remaining largely intact temperate rainforest in North America, home to brown and black bears, moose, mountain goats, black tailed deer, bald eagles, five species of salmon and a multitude of other wildlife.
Recreational opportunities abound depending on your abilities and cooperation from the Alaskan environment. Locals and visitors partake in hiking, climbing, kayaking, canoeing, packrafting, backcountry skiing/split-boarding, trail running, dog mushing, fishing, hunting, and of course road, gravel, mountain, and fat biking.